Target Red Card managed by TD BANK has been hacked (December 2013)……. losses expected to be passed off onto consumers, the innocent….. This is so wrong.

TD BANK is not a local bank

TD Bank using practices inspired by METABANK?  Perhaps. However what is clear is that bank reforms are needed

Because the most recent late December 2013 hacking of the Target Red Card because the card is restricted to only being used at Target may help authorities to find out who and how this hacking happened.

Consumers need better and stronger protections. More than likely this expense will be passed off onto consumers. Target advertises heavily, but will they survive this most recent hacking event?

Target Discontinues Visa Credit Card

May 2, 2010
By: Joe Taylor Jr.

Target Discontinues Visa Credit Card

======================

Target credit cards will stop carrying the Visa logo after April. In a statement released to the Associated Press, company officials assured consumers that current Target Visa cardholders would continue to enjoy access to their accounts. New Target Red Card applicants will receive credit lines and cards accepted only in Target retail locations and on the e-commerce website it operates in partnership with Amazon.com.

Although numerous credit card issuers have scaled back affinity programs over the past year, Target becomes the first retailer in 2010 to discontinue a payment platform affiliation for self-managed accounts. Target started offering its own credit cards in 1995, but kept the financial operation in-house instead of outsourcing it to a private label service provider. Under investor pressure, Target sold a minority stake in its credit card portfolio to JPMorgan Chase in 2008.

Target’s actions may inconvenience customers who intended to use its branded Visa card at other merchants, but the move cushions the retailer’s financial position. By restricting Red Card purchases to its own stores, Target significantly minimizes the cost of any future charge-offs. The company can reduce spending on fraud protection and payment processing as Visa transactions phase out from Target’s portfolio.

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Disclaimer: The information in this article is believed to be accurate as of the date it was written. Please keep in mind that credit card offers change frequently. Therefore, we can not guarantee the accuracy of the information in this article. Please verify all terms and conditions of any credit card prior to applying. Check our credit card database for updated terms and conditions.

This content is not provided or commissioned by American Express.  Opinions expressed here are author’s alone, not those of American Express, and have not been reviewed, approved or otherwise endorsed by American Express.  This site may be compensated through American Express Affiliate Program.

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Discover is a paid advertiser of this site.
Disclaimer: Reasonable efforts are made to maintain accurate information. See the Discover online credit card application for full terms and conditions on offers and rewards.

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IS TD BANK REALLY A SUBSIDIARY OF META BANK, META PAYMENT SOLUTIONS?

We believe that TD Bank is simply another product that was  taught by METABANK. It is more likely that the METABANK formula has been shared by now to make it seem normal and acceptable. It is not!!

TD Bank top line alert:

Security Alert: Target Store data issue
TD wants to advise customers that Target announced a data compromise at its US stores from Nov. 27 – Dec. 15. To find out more, visit Target’s website. As always, TD is here to support our customers 24 hours a day and 7 days a week.

It may be that through their bank training programs that how METABANK does business and which we have found to be deplorable have been made to be the current norm. Bank Reforms are needed that actually protect consumers.

Just because one bank is doing something immoral and unscrupulous that is no reason to believe that if many banks do this that the practice has suddenly become acceptable and for the good of the consumer.

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TD Bank Buys Up Target Credit Card

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If you are a Target Red Card holder, there are some major changes ahead for the ownership of Target’s credit card business, but fortunately, it looks like there won’t be changes to services.

Yesterday, Target Corp announced that it would be selling their credit card business to TD Bank. The Target Red Card gives customers a 5 percent discount on their Target purchases and has a reported $5.9 billion credit card portfolio.

The move is unsurprising for TD Bank. They have made it clear that they want more of a foothold in the U.S. with their purchase of Chrysler Financial Corp back in 2010, and coincidentally, Target has also been looking for a buyer for their credit card business since 2010. It was a matter of the right companies and the right timing.

So far, current Target Red Card users won’t have any need to worry. It looks like services will remain pretty much the same. Customers will still get their 5 percent discount as always, and Target will still be handling customer service issues and bill processing. The biggest changes will be for new Red Card applicants since TD Bank’s main role will be processing applications and determining the interest rate for accepted applicants.

Readers, we’d like to hear from you. What do you think of TD Bank buying up Target’s credit card business? Do you have a Red Card, and if not, would this partnership make you more or less likely to apply for one? Leave a comment below, and tell us what you think!

Want more credit news and tips? Follow My Credit Specialist on FacebookTwitter, and YouTube, and for more information on credit restoration, go to http://www.mycreditspecialist.com and find out if it is the right choice for you!

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Welcome to TD

Headquartered in Toronto, Canada, with offices around the world, TD Bank Group offers a full range of financial products and services through the following businesses:

Banking

Wealth

Insurance

Securities

TD Insurance

TD Insurance is a part of TD Bank Group. Government regulation prevents TD Bank Group from providing a link to theTD Insurance web page.

Our Community

At TD Bank, we are committed to making a meaningful and positive contribution to the individuals, families, businesses and communities within our marketplace. We serve on boards, work with neighborhood groups and donate thousands of hours of volunteer time to numerous civic and non-profit organizations.

This community spirit and involvement embodies the very core of our corporate citizenship philosophy. To learn more about what we do to support our local communities, please see TD’s global Corporate Responsibility Report.

Corporate Giving

Our dedicated employees identify opportunities to strengthen the communities where we are located through community development and service programs. [ As a consumer, you pay more so that any corporate entity can put their company logo on their gifts. This makes the corporate entity seem to be legitimate.]

In Your Community

We serve on boards, work with neighborhood groups and donate thousands of hours of volunteer time to numerous civic and non-profit organizations. Learn more about what we do to support the local communities where we live and work.   [This is also how they get their foot in the door.]

TD Charitable Foundation Special Grants ProgramsHousing for Everyone Grant CompetitionThe Housing for Everyone grant competition runs from early July to late August. Each year, a different theme aiming to improve affordable housing in communities where TD Bank does business is selected. Winners are announced in November.A total of $2.5 million will be awarded in 2013 to local non-profit organizations that make a meaningful difference in meeting the affordable housing needs in their communities.  [Please note that as consumers that you pay more so that money can be given in the name of a corporate entity; it serves them as a form of further publicity.]See the list of the 2013 Housing for Everyone Grant Competition recipients.

Non-Profit Training Resource Fund Grants  [The Network Branded Prepaid Card Association is a non-profit that was created to promote the use of prepaid bank cards…. we question how they can exist as a non-profit.]

A total of $200,000 will be awarded in 2013 to eligible community-based organizations for employees to attend approved classes/courses that will enhance their job performance.
Learn more about the fund and how to apply.

Contact Us

If you have questions or would like more information, please e-mail your local community contact.
*By clicking on this link you are leaving our website and entering a third-party website over which we have no control.Neither TD Bank US Holding Company, nor its subsidiaries or affiliates, is responsible for the content of third party sites hyper-linked from this page, nor do they guarantee or endorse the information, recommendations, products or services offered on third party sites.Third party sites may have different Privacy and Security policies than TD Bank US Holding Company. You should review the Privacy and Security policies of any third party website before you provide personal or confidential information.
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TD BANK is not a local bank

TD Bank Complaints & Reviews

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TD Bank – Maine – Poor customer service and training

Posted: 2013-09-30 by  Bring back excellent customer service!
Complaint
Went to my local branch of TD Bank (Augusta) to get counter checks to pay a security deposit and current and future rent. Post-dated 2 of the checks to meet the agreed rental terms. Asked the teller if for any reason the receptionist at my rental company’s office got the checks mixed up if they would be honored before the date due she said NO. Dropped the checks off. Two weeks later my payroll check, which is direct deposited is shown as in pending status well past the point of clearing, as I now have to to expect from TD Bank, there are the post-dated checks. One which is dated for 3 weeks…
Complaint country United StatesMaine Complaint category Banks

TD Bank – Massachusetts, Worcester – Customer Support

Posted: 2013-08-21 by  Ds
Complaint
I woke up this morning to a voicemail asking to call the store, and no further information. I called, and spoke to a representative who said he would go get the person I needed since she was not currently busy. He wound up transferring my call to a blank line so I was waiting there for 2 hours before I hung up. I called back, not in the best mood for good reason, and the same guy picked up, and told me I was in the wrong for being upset. Finally, after arguing with that know-nothing, I wound up on the phone with the lady I needed to speak with. She just wanted to confirm my email address. She could…
Complaint country United StatesMassachusettsWorcester Complaint category Banks

TD Bank – New Jersey, Moorestown – FEE OVERDRAFT

Posted: 2013-07-28 by  JZ
Complaint
WATCH OUT FOR TD BANK THEM RUDE PEOPLE THAT WORK THEY NEEDS TO BE RETRAIN THEY CHARGE ME 8 OVERDRAWN 8 FEE OF 35$ FROM JULY 1ST 2013 TIL JULY 27TH 2013, SO I ADVICE PEOPLE OUT NOT TO BANK WITH THEN ……
  Complaint country United StatesNew JerseyMoorestown Complaint category Banks
 

TD Bank – New Jersey, Tinton Falls – Quicken Bill Pay

Posted: 2013-07-10 by  NJT
 
Complaint
I’ve been with TD Bank for 10 years. I use Quicken to pay my bills. In May TD Bank decided to block Quicken access in favor of their bill pay, which just doesn’t work for me. I have 3 checking accounts and one savings account.

– It doesn’t show my FUTURE balance, so I have to re-enter in Quicken to determine how much money I need to provide in each account
– It doesn’t track my expense categories (for taxes), Quicken does.
– Since I have to continue to use Quicken to track expenses, I have to re-enter all transactions in Quicken (2nd time is undesired…

TD Bank – Florida – Obtaining mortgage

Posted: 2013-07-03 by  g
Complaint
I am trying to obtain a Mortgage from TD bank, and on my CLOSING DATE, now they want to call my employer to verify I still have a job. They already have verification of employment papers, stating my changes of continued employement are excellent, but I guess that is not good enough. We have a 2 hour drive (as we are on vacation) to get to this closing, not including the time it takers to get the certified check, but now they want this. They are incompetent and cannot do their job. … have had to e-mail documents several times to the processor, but somehow they keep getting lost. TOTAL INCOMPETENCE!!!….
Complaint comments 
Complaint country United StatesFlorida Complaint category Banks

TD Bank – Mortgages

Posted: 2013-06-03 by  Unsatisfied Customers for Life
Complaint
TD Bank lacks professionalism and the staff lacks experience. The personnel is incompetent and are non caring. They do not knw how to process loans….
  Complaint country United States Complaint category Loans

TD Bank – New Jersey – Poor customer service

Posted: 2013-05-09 by  Br
Complaint
Back in early January, 2013, I called the bank to stop a payment on a check made to an auto loan, I feared the check had been lost in the mail over the Holidays, and gave them the check number, they processed the stop payment and charged me the fee, which I had absolutely no problem with. I expected it. Last week, I paid this months bill to the auto loan on the telephone authorizing the money to be taken out of the checking account, and the bank stopped the withdrawl saying there was a stop payment issued, even though they had allowed the withdrawl in January, February, March and April. I immediately…
Complaint comments Comments Complaint country United StatesNew Jersey Complaint category Banks

TD Bank – North Carolina, Spruce Pine – OverDraft Fees!!!!

Posted: 2013-04-12 by  enough enough!
Deposited my check after 2:00 aware that i could not use my funds (was told i could only use 100.00 for that day only) until the following day, so I did as told. I checked online that night and i was still in good standing. The next morning around 11:00 i checked online banking and to my surprise I was over drafted $170.00!! I called the bank. They did not seem to care. I did not fully understand what was going on and what happened to my money. Before i knew it my overdraft fees was out of control. I decided to pay off my overdraft fees even though i know I was robbed by TD Bank. I plan on closing…
  Complaint country United StatesNorth CarolinaSpruce Pine Complaint category Banks

TD Bank – Maine, Bangor – OVERDRAFT FEES

Posted: 2013-04-10 by  SOMEONE GET SOME BRAINS AT TD BANK
I WENT INTO TD BANK THIS MORINING WITH MY SON. HE HAD AN OVERDRAFT FEE OF $140.OO. ON ACCOUNT HISTORY IT WAS A POSITIVE BALANCE AND SHOWED NO RETURNS ALL FOR 4/8/13. THE OVERDRAFT FEE WAS DATED 4/9/2013. THOUGHT I HAD IT RESOVLED WITH THE BANK TO 0 BALANCE SO WE COULD CLOSE THE ACCOUNT. HE HAD ONE ITEM PENDING SO COULD NOT CLOSE THE ACCOUNT THIS MORNING. GOT A CALL FROM MY SON WHO WENT ONTO HIS ACCOUNT AND THERE WAS ANOTHER $175.00 OVER DRAFTS FEES LISTED WITH NO NEW INCOMING DEBITS. WHAT THEY DID WAS PUT THE 4/9/2013 FEE OF $140.OO PAID FIRST AND THEN THE PENDING AMOUNTS LISTED THAT WAS ALREADY…
  Complaint country United StatesMaineBangor Complaint category Banks

TD Bank – New Jersey, Somerville – America’s most INCONVENIENT bank

Posted: 2013-03-12 by  Je
 
Took repeated visits to the bank and multiple phone calls, wasted a lot of time on the phone trying to get these dumbos to change one savings account to another type, and they still haven’t done it. This is one of the worst banks I have seen. I should have heeded my alarm bells when I opened the account a few months ago, they did it fast but made a typo in my wife’s name, the agent said, oops, I cannot correct it on the spot, we should have walked away right then and there but didn’t (I had to spend time on the phone later and we had to come back in person because of the dumbo). I…
Complaint country United StatesNew JerseySomerville Complaint category Savings & Investments

TD Bank – Connecticut, Simsbury – Refinancing

Posted: 2013-02-20 by  dy
I am very upset with TD Bank processors!!! They are forever being out and
changing what they need from me! Now they say they can’t do anything for
me unless I give them $10, 000 for refinance closing costs! Ridiculous!!! I really wanted a local bank to help me! I thought they were the answer!…
Complaint country United StatesConnecticutSimsbury Complaint category Banks

TD Bank – Maine, Houlton – Shifty Accounting Causes Overdraft Fees

Posted: 2013-01-09 by  computertutor
Complaint
I have had both a business checking account and a personal checking account at TD Bank. I am ready to switch banks. Never in my lift have I had so many Overdrafts in my checking accounts as I have had from TD Bank. I realize now that a primary reason for this is that they maintain two separate sets of books; one they work from, and one that they share with customers on their website.

The online checking register will show checks deposited and available to use as soon as it has cleared; usually the next day. The set of books they maintain for themselves will not show the money as being…

Complaint comments Comments Complaint country United StatesMaineHoulton Complaint category Banks

TD Bank – New York, Hollis NY – money paid for safe deposit box,billed again

Posted: 2012-12-04 by  atiq qadri
Complaint Rating:  0 % with 0 votes
I am so upset on TD bank. I paid them my safe deposit box money a year ago on Jan 4th. They still have charge me after a year. After 3 months of opening the safe dep box acct and paying them money in advance, TD bank start sending me reminder notices that I did not pay them. I went to their branch 188-10 Hill side AVe, Hollis Ny Tel 718 464 2183, met with their officer Mr Ejaz who promised to resolve the case. After six months of visits and ph calls, the letters stopped. However, at the time of renewal again, I was charged last years fee as well. In oct and Nov 2012, I went to the branch 5 times….
Complaint comments Comments Complaint country United StatesNew YorkHollis NY Complaint category Banks

TD Bank – Check written out however never received amount

Posted: 2012-11-24 by  Aspine
Complaint Rating:  0 % with 0 votes
I deposited checks at the ATM and the amount in which was deposited P never received however, The money was taking out of my direct deposit account. My statement did show the deposits as well as the with draws as well as the full subtraction from my direct deposit account. I called and spoke to so many people about this problem. The results was that I was at fault and that I did receive the money in its full amount which there computer showed deposits, withdraws and all transaction, I was held accountable for my wrong doing but the majority of the money that was incorrectly subtracted from my account…
Complaint comments Comments Complaint country United States Complaint category Banks

TD Bank – checking account

Posted: 2012-11-04 by  ashleystep06
Complaint Rating:  0 % with 0 votes
After cashing my paycheck, I checked my account online. The teller made my paycheck a check agaist my account, and now the account was in the red. When I called and spoke to the VERY rude manager Lauren, she told me there was nothing she could do. I would like her to be repremended because now my son is sleeping in a dirty diaper since I can’t go out and get any….
Complaint comments Comments Complaint country United States Complaint category Banks

TD Bank – South Carolina, Hilton Head Island – ID theft

Posted: 2012-10-25 by  News101
Complaint Rating:  100 % with 1 votes
Bank officer admits to help steal customer’s identity, then bank sues customer
By Jessica Farrish
Heartland News Service
Jessica Farrish
Heartland News Service
A West Virginia businessman is being sued by the same South Carolina bank where his identity was stolen by a loan officer in 2006.
Bank officials at then-Carolina First Bank in Hilton Head, which is now TD Bank (NYSE: TD), also harmed his credit by knowingly reporting the bogus loan to national credit rating agencies, according to a countersuit filed by the victim’s attorneys.
Charles…
Complaint comments Comments Complaint country United StatesSouth CarolinaHilton Head Island Complaint category Banks

TD Bank – Québec, Montréal – Disrespectful Representative

Posted: 2012-09-28 by  Bangs
Complaint Rating:  0 % with 0 votes
I called to fix the mistake they did on my balance. I explained my problem and she keeps saying I was wrong and she wasn’t making me talk. She was disrespectful and I told her I’ll call back to review my bank history because I wanted to calculate everything and I did just now that I am right. When I said that I’ll call her and I said it twice, her response to me was ” what for ? you’re not right ” And she’s making it look like I’m poor or something was very offensive. She said ” are you saying that you’re not supposed to owe us money “. The…
Complaint comments Comments Complaint country CanadaQuébecMontréal Complaint category Banks

TD Bank – New Jersey – OVERDRAFT COMPLAINT

Posted: 2012-09-25 by  milly716
Complaint Rating:  0 % with 0 votes
I was advised to close my TD Bank account online and that going to the branch would not be necessary, I could send a message online and it would all be taken care of. I sent the message on 9/16. on 9/17 they accept an electronic debit from Midland National Bank AFTER they were advised to close the account and tacked on additional $35.00 fee. Now the account is overdrawn and they wont close it until there is a 0 balance on the account. THIS IS USUAL TDBANK BEHAVIOR and it is the reason why i’m leaving!! had i gone to the branch and closed the account, the account would have been closed right…
Complaint comments Comments Complaint country United StatesNew Jersey Complaint category Banks

TD Bank – Connecticut – Lack of Customer Service

Posted: 2012-09-24 by  AlexisFrench
Complaint Rating:  0 % with 0 votes
TD Bank blocked my debit card after I purchased tickets in London over the phone because ” the transaction was unfamiliar” to them. TD Bank never contacted me and the only way I knew they had done this was ten days later when I was denied the use of the debit card, on-line banking and phone banking services. I was forced to go into the local branch to find out what was going on and it was only then I discovered I had a “hot card”! Apparently TD Bank cannot use the several phone numbers or email addresses it has for me to alert me or spare me the embarrassment of being denied…
Complaint comments Comments Complaint country United StatesConnecticut Complaint category Banks

TD Bank – New Jersey, North Bergen – Retains Lawyers that will violate your Constitutional Rights

Posted: 2012-09-12 by  Hosed In NJ
Complaint Rating:  0 % with 0 votes
TD Bank uses a law firm in Hackensack, NJ. for collections named Winne Banta. They have filed for liens with the court using incorrect information and withholding pertenent information that would cause the court to deny the liens based upon funds being exempt from this type of action. In condoning this behavior as well as maintaining relations with Winne Banta TD Bank stands complicit in allowing Winne Banta and its minions to violate our rights under the 4th Amendment which prohibits illegal search and seisure of property.
I have consulted my US Congressman’s office and have verified…
Complaint comments Comments Complaint country United StatesNew JerseyNorth Bergen Complaint category Bad Business Partners

Consumer Financial Protection Bureau is under attack by the rich banks CEOs; You must act to protect consumers everywhere

  CORPORATE ACCOUNTABILITY AND WORKPLACE

AlterNet / By Dave Johnson

6 Unbelievable Ways the Big Banks Are Scamming You

Five years since the crash, the big banks continue to screw over their customers.
June 19, 2013  |

It is going on five years since the financial crash and three years since President Obama signed the meager Dodd–Frank Wall Street Reform and Consumer Protection Act, and the big banks are still scamming and conning and ripping off their customers. What a huge surprise.

After the financial crash, we heard about a laundry list of abuses and frauds that ranged from small things, like hidden fees, to pushing minorities into subprime loans and then switching them into more expensive mortgages at signing time, to huge things like selling trillions of dollars in complicated CDO schemes and making bets on derivatives of derivatives without having the reserves to pay off what they owed when the bets went bad.

Of course, no one at the top was prosecuted and the banks were allowed to settle a host of charges (which meant that their shareholders, not the executives who made the decisions, paid the fines). The bad behavior gave these giants a competitive advantage, driving out what good companies there were. So the costly and destructive bad behavior, schemes, cons and scams continue.

1. Falsifying Paperwork, Blitzing, Lying About Payments to Force Homeowners Into Foreclosure

This week, ProPublica released a report detailing the shocking ways that Bank of America has been pushing homeowners into foreclosure. Employees lied about documentation and falsified paperwork to force families out of their homes when these customers thought they were getting a loan modification under the government’s Home Affordable Modification Program (HAMP). To make matters worse, the bank gave bonuses to employees who were able to reach monthly quotas of people they forced into foreclosure.

According to a lawsuit against Bank of America, the bank used “blitzing” twice a month to deny HAMP applications even when the homeowner had fully complied with the program’s requirements; it gave employees $500 bonuses each month they forced 10 or more homeowners into foreclosure; it intentionally ignored applications for 30 days, then declared them late and forced homeowners to reapply; it closed applications even when they knew the homeowner had met all criteria; and it canceled loan modifications because of “late payments” when the bank’s records shows that payments had been made on time.

Of course, as long as the government refuses to prosecute banks and bankers for violating laws, and instead negotiating “settlements”  that require bank shareholders to pay fines, bankers will see no reason to stop this kind of activity.

2. Bank Protection “Service” Puts Consumers at “Greater Risk Of Harm”

Last week  a report from the new Consumer Financial Protection Bureau (CFPB) found that the big banks are still scamming their customers with ridiculous fees that are hugely profitable for the big banks.

Three years ago the government required banks to ask their customers if it is okay (this is called “opt-in”) before they charge them for “overdraft protection” service. CFRB has been studying how this is working out, and its report shows that customers who do not opt-in to this heavily marketed “protection” service pay much, much less in fees than those who do. In other words, agreeing to use the “protection” actually puts you at a much greater risk of incurring expenses than those who are not “protected.”

According to  a McClatchy News report on a call with CFPB director Richard Cordray to discuss the report, Cordray said, “What is marketed as overdraft protection can, in some instances, put consumers at greater risk of harm.”

How much risk? People who are “heavy overdrafters” but still opt out of this service save on average more than $900 a year. But it isn’t just heavy overdrafters who are saving. According to the CFPB report “… the reduction in fees for those who did not opt in was $347 greater, on average, than for those who did opt in.” People who opt in are also more likely to lose their bank accounts, with the bank “involuntarily” closing it.

Banks have made $32 billion from these fees. So maybe this isn’t about providing a “protection” to consumers at all. As  NPR puts it, “Overdraft and non-sufficient funds fees accounted for 61 percent of total consumer deposit account service charges in 2011 among the banks in the CFPB report.”

3. Transaction Ordering

Not only do customers who opt-in pay more for this “protection service,” but the banks are still scamming them by causing the overdrafts that generate these fees. The CFPB report says that some banks still use “transaction ordering” to cheat customers out of additional fees. These banks post checks or debit transactions from large to small to trigger these fees. In other words if you write several small checks (or make debit card transactions) and then a big one that overdraws your account, they credit the large one first so each of the smaller transactions causes its own fee to be charged, even though those transactions occurred before the account ran out of money.

From the report, “The earlier in a sequence that an account becomes negative, the more overdraft or NSF transactions may occur.”

4. Forced Arbitration

Another big-bank scam on consumers is “forced arbitration” clauses in bank account, credit card, mortgage and other financial-service agreements. Forced arbitration clauses – also called mandatory arbitration or binding arbitration – require you to give up your legal right to take a big bank to court if it cheats or harms you. And if you don’t agree (which requires reading the entire agreement) you can’t get the account.

They way this works is that instead of being able to pursue your legal rights, you have to take your complaint to an arbitrator, and then must accept the arbitrator’s decision. The catch is that the bank gets to pick the arbitrator, and the arbitrators naturally know they’ll never work in this town again if they ever rule against the banks. So there is an inherent conflict of interest working in favor of these companies.

How is that conflict of interest working out for us? A 2007 Public Citizen report revealed that arbitrators working for the National Arbitration Forum (NAF) had ruled against consumers 94 percent of the time.

In another blow to the big banks, the CFPB is beginning to take steps to reign in forced arbitration clauses in consumer financial contracts.

The five-year-old Dodd-Frank Wall Street Reform and Consumer Protection Act authorizes the CFPB and the Securities and Exchange Commission to regulate mandatory arbitration. The SEC is resisting implementing their part of this law, but the CFPB is conducting a survey to determine consumer awareness of forced arbitration clauses in credit card agreements.  On its blog, the CFPB said the study will “explore consumer awareness of dispute resolution terms in credit card agreements. The survey will gather information about consumers’ perceptions, preferences, and assumptions related to arbitration proceedings.”

5. Marketing Refinancing That Costs People

Thom Hartmann has exposed yet another banker scheme. This time banks are marketing a mortgage refinancing that promises annual savings of more than $4,000. But the scheme really just adds more than $37,000 to the cost of a loan.

Basically, the mailer focuses on lowering monthly mortgage payments, while neglecting to mention that the borrower would end up paying a higher overall interest rate, and would be adding 10 more years to the overall length of their loan. Hartmann  writes,

Back in November of 2012, the Consumer Financial Protection Bureau sent warning letters to around a dozen of America’s largest mortgage lenders and brokers, advising them to “clean up” potentially misleading advertisements, especially those targeting veterans and older Americans.

At the time of the CFPB’s announcement, CFPB director Richard Cordray said that, “Misrepresentations in mortgage products can deprive consumers of important information while making one of the biggest financial decisions of their lives.”

And, as we also know, deceptive mortgage advertisements like this can cause consumers to bite off more than they can chew, ultimately leading to a nationwide financial meltdown.

6. Banks Trying To Kill the CFPB

Over the years, scam after scam is exposed, and nothing has been done about it. But there is a new cop on the beat, the Consumer Financial Protection Bureau. The CFPB’s job is to police the big banks, and protect financial consumers. Of course the big banks are trying to head this agency off at the pass.

The Republican Party and its conservative infrastructure have basically been contracted by Wall Street’s big banks to obstruct and even kill this agency. Senate Republicans have been blocking the confirmation and are still trying to obstruct the nominee to head up the agency. Republicans have been filibustering the nomination of Richard Cordray to be its director and even vowing to filibuster to keep any nominee from being confirmed to head the agency. President Obama finally  made a recess appointment of Cordray in January 2012. But this recess appointment runs out at the end of the year with no end to Republican obstruction in sight.

Republicans are also  trying to defund the agency. Republicans and the (billionaire, Wall Street, oil and tobacco-financed) conservative movement have also launched a propaganda campaign against the agency. Recently, at the Senate Republican Policy Committee website, “CFPB: Unaccountable and Unrestrained,” claims, “A recent action by the CFPB to monitor consumer credit cards and the spending habits of millions of Americans is raising new concerns in a government suffering from a trust deficit.” In an example of how the right’s echo machine works, the Heritage Foundation echoes this attack, alleging that CFPB gathering data for reports like this one is an example of government “surveillance” on consumers, “amassing an Orwell-worthy database on all manner of spending, including … overdrafts …”

Sen. Elizabeth Warren – the person most credited with the creation of the CFPB – spoke at a Senate hearing on the CFPB last March on the role of the CFPB and Republican obstruction of the agency:

“I see nothing here but a filibuster threat against Director Cordray as an attempt to weaken the consumer agency,” Warren said. “I think the delay in getting him confirmed is bad for consumers, it’s bad for small banks, bad for credit unions, for anyone trying to offer an honest product in an honest market.”

“The American people deserve a Congress that worries less about helping big banks,” she added, “and more about helping regular people who have been cheated on mortgages, on credit cards, on student loans and on credit reports.”

Don’t expect much to change until we have a government that is willing to take on these financial giants. As long as we keep seeing “settlements” with these giants instead of prosecutions, and as long as we allow big money to buy influence over our government, nothing will change.

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But the banks’ CEOs have huge incomes and the power that comes with being super rich. The rich banks and corporations run  the USA and form all of the policies. Citizens must speak up and vote appropriately.

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2013 Consumer Complaints Regarding METABANK Still Pouring In


Submitted: Fri, September 20, 2013

  • Reported in Arizona 
  • Meta Bank, Texas

 

Meta Bank Ace Elite Card blocking card poor customer service Texas

 Beware of cards issued by Meta Bank.  They will put a block on your card and not even tell you.

I just moved and got the card to have my job paycheck put on it.

They put a block on my card and did not even tell me and will not remove the block because I just moved and do not have any bills put in my name yet.

They said they put a block on it because I used the direct deposit.

Beware they put blocks on it for alot of reasons and you may go to use your card and it will not work.

(That pretty much explains everything. Need we say more??!!!)

  • Submitted: Mon, February 11, 2013
  • Updated:  Tue, March 12, 2013
  • Reported By: S. T. — Cicero Illinois United States of America
Netspend

InternetUnited States of America

  • Credit Card Fraud

Netspend Meta Bank ILLEGAL Forced Transaction Allowed – REFUSING to Refund! Internet

 

First off let me start by saying that my home has 3 disabled people in it and our 3 checks are direct deposited to one netspend card and it is our ONLY income.    That being said…

January 27th a “Budget Rental” put through a forced transaction on an old transaction that WAS SUPPOSED TO BE COMPLETED back in December! They put it through for $4,852.20!

My home ONLY has an income of a whopping $2,100/mo!!!!!

I have NEVER made a transaction THAT large EVER.

I called in and put in a transaction dispute RIGHT AWAY the second the transaction showed up on my phone, THEN I ALSO submitted it online as a double back up… They told me 3-5 days, 3 days later I called they said 7-10 business days and it would be a waste of my time to call before the 11th of February… So here it is the 11th of February, we are now homeless thanks to this ONE ILLEGAL transaction and they tell me THEY HAVE NO UPDATE and that they will call me back when they know something… My family will be once again in the street on Valentine’s day…

and they are still not sure whether or not they are going to reverse an ILLEGAL TRANSACTION… Ummmmmm hello the fact that my account ISN’T supposed to be ABLE to be overdrawn by more than $10 and the fact that it came through on a lost/stolen card AFTER it was reported lost/stolen and the fact that it was done as a FORCED Transaction which AGAIN… is ILLEGAL…

OBVIOUSLY it wasn’t authorized!!!!!!!!!!! Being that they are SUPPOSEDLY FDIC INSURED They SHOULD have been able to reverse the charge within a day or two!

(Meta Bank isn’t looking out for the best interests of their customer base as seen here. META BANK has not acted as a friend nor as a good neighbor. Please do not do business with METABANK for your own good. These two stories should be adequate warning in and of themselves…. Each took place in 2013. Our objection is that METABANK fails to take responsibility for the problems they cause. We find it odd that METABANK never takes responsibility for problems with their service and that METABANK fails to protect their customer base as consumers. Why would any company partner with META BANK to sell their prepaid cards for them? When customers are abused in this way, they will be forced to move along.)

More followed in that discussion:

SUBMITTED: Monday, April 22, 2013

We apologize again for the problems you have experienced. We are happy to inform you that this should be taken care of now. Thank you again for your patience. NetSpend ( This turned out to be empty talk, no problems had been resolved!!! The problem was reported on March 12, 2013 and Netspend made an empty, weak answer on on April 22, 2013)

Consumer Comments

BUDGET – AUTHOR: chickpainter – (United States of America)

Consumer Suggestion

SUBMITTED: Tuesday, March 12, 2013

Why on earth didn’t you contact Budget and raise wholly hell. I would have called everyone
and anyone who would listen including the police, FBI you make enough noise you get results.
Good luck, next time anyone plays dirty do the same. (by making noise lots of noise)

EFTA – AUTHOR: chestercheetah – (United States of America)

 Consumer Suggestion

SUBMITTED: Wednesday, February 13, 2013

Read the Electronic Funds Transfer Act  (EFTA) – it spells out what your rights are under Federal law regarding disputed electronic debit transactions.It tells what the bank’s responsibilites are and the time frames they have to respond to the problem.  If they fail to meet these guidelines, the claimant can sue them for 3x the disputed amount.

#2 Author of original report
Update: 4/22
AUTHOR: S. T.  –
SUBMITTED: Monday, April 22, 2013

To chickpainter: I tried that and they denied ANY and ALL knowledge of such a transaction being put through on their end at the office in which I did the actual rental at. The return location is at a repair shop and they never answered ANY calls so that makes it VERY difficult to raise hell with them.

To chestercheetah – thank you for that tidbit of information they have actually exceeded the limits and today we will be calling our lawyer… I’d like to see just how quickly they decide to return our stolen funds when being faced with needing to pay 3 times the initial amount!!! And just for kicks I’ll be asking him to toss in psi and suffering for my son who went through seizures and multiple infections due to the BS games they have been playing.

And to Netspend we sent letters in 3 different times before you FINALLY acknowledged receiving even one and today is the day you CLAIMED we would get our refund… And oops it’s STILL not there… So yeah you can deal with our lawyer at this point cause I have had it with the games your playing with our life.

NetSpend
AUTHOR: NetSpend Corporation – (United States of America)
SUBMITTED: Tuesday, February 19, 2013

We are very sorry to hear about the problems you experienced with your transaction with Budget Rental. (It took three months and most likely an attorney just to get Netspend to respond.)

Since you initially provided them with your card number in December, Budget was given authorization to charge your account. Because this was an overcharge, we can assist you with getting the funds returned through our dispute process. Please fax the requested letter to 512-531-8770 and we will provide you with an update as soon as possible.

Also, the FDIC protects depositors of insured banks located in the United States against the loss of their deposits if an insured bank fails. This does not cover regular transactions. (It took three months and most likely an attorney just to get Netspend to respond. It really doesn’t matter what any law says, but more in how corporate entities treat their customer base….. If people treated each other decently there wouldn’t be any need for laws….. Because METABANK has abused their customer base so often, it has become apparent that more laws are needed to govern and over see how banking is done.)

Again, we sincerely apologize for any inconvenience this has caused you. We hope the problems you have experienced will not bear any reflection on our company and the services we provide.

Thank you,

NetSpend

 ($4,852.20 is a very large amount for NETSPEND To allow through without calling their customer to alert them.

In one place we see, METABANK putting a hold on a customer’s funds because according to METABANK they had perceived Terroristic activity on that account, but here an extremely large amount is put on the card and METABANK lets it go through….. Where do consumer interests factor in at METABANK? Are we just a convenient source of an interest free loan or are we people? Netspend/Metabank was far too slow in responding to this consumer’s needs.)

*********************

netspend   Wed, February 20, 2013 

  • Reported By: M G — Houston Texas United States of America NETSPEND – Internet United States of America
 
  • netspend meta bank, netspend, prepaid debit card/ alternative banking Internet

*UPDATE Employee: NetSpend

I’m writing this report to let consumers know to not use netspend. This card seems decent on the service but beware.

(SERVICE?!!! That is the major complaint against using Meta Bank and any prepaid bank cards. and this kind of complaint has ocurred over a period now of what is amounting to many years)

They do not release funds as soon as there are received they are held for a day up to three to make interest. (METABANK held all of my money for one month. It was a large amount of money. It was on a travel card and the money would have been spent in increments. To get a Prepaid Card METABANK will only accept cash money; I had given METABANK cash money and they never allowed me access to my own money for the month I would be on the trip of a lifetime in Paris. I ended up living like a homeless person in Paris, in a place where English isn’t the first language and American isn’t the cultural reference point. I hadn’t worked all of my life to live in Paris as a homeless person… who would?)

You can not reach a live person because they give no option when you call the automated system you have to try multiple avenues to reach someone.

Every time I have called the representative was hard to understand and they charge you.50 cents.

The online customer service is no better it takes literally 48 hours for a reply.

(NETSPEND and METABANK are one in the same. The concept of a prepaid bank card is that a consumer hands over their own cash money for an anonymous corporate and likely rich entity to get an interest free loan from you as their customer. In return, you the customer get abused.  Once they have your cash money, they have all the power over your access to your own cash money. False advertising, false and misleading promises of services that simply don’t exist, and outright lies, hooks in customers. METABANK gets a partner company to market their prepaid bank cards for them. The partner company basically gives  METABANK full access to their customer list. The partner company’s customer may feel comfortable buying the PREPAID CARD because they have done business with that entity for many years. The partner company has been mislead by METABANK too. However, Meta Bank does make some money for the partner entity and appears to treat them well. The partner entities’ CEOs are basically courted by METABANK’s CEOs so their guard is down too. In the long term, the partner company will lose long term customers.)

AUTHOR: NetSpend Corporation – (United States of America)

SUBMITTED: Wednesday, February 20, 2013

We certainly hate to hear feedback like this, but we do understand your concerns.

We can assure you that deposits are posted as soon as we receive them.  The only time a deposit may not be available right away is if we need to verify some information.  This verification is only meant to protect your account and your money. ( Please note that META BANK only accepts CASH MONEY to load or re-load their prepaid bank cards. Cash money is required because it is negotiable currency right away!!!)

Also, the only time a balance inquiry fee will be charged is if you are contacting us to check your balance or to see if a deposit posted.  We offer free services. such as text message alerts, to avoid this fee.

(METABANK has full control of all of the money you hand over to them and they lie. On top of that they charge you money to ask about your own balance while METABANK/NETSPEND is getting an interest free loan from you as their customer. Text message alerts implies that you must have a cell phone to be able to bank with NETSPEND/METABANK. METABANK is a thrift bank that seeks out the most economically/finally vulnerable people in our society. Who can afford a fancy cell phone???? Think about this. METABANK/NETSPEND is not customer oriented.)

We strive to achieve a high level of customer service and continually look into ways of improving our products and service.  We hope that the problems you experienced will not bear any reflection on our company or the services we provide.

(This final paragraph seems to be overtly fawning and rather condescending because the problem has been repeated time after time. Therefore it seems to be an empty statement made in 2013…. We began following the actions of METABANK in 2009 during that CD fraud trial. That is 4 years or longer of scamming the consumer, and that is far too long and too much for the general public to bear.)

Thank you,
NetSpend

************************

Submitted: Thu, October 24, 2013

Updated: Thu, October 24, 2013
Reported By: E. C. — Vermilion Ohio
Giant Eagle
4453 Liberty Ave.
Vermilion, Ohio

Category: Grocery Stores
Giant Eagle Metabank, Visa, PayPower Visa prepaid card Vermilion Ohio  

(MetaBank relies on corporate entities to sell their PREPAID CARD for them. METABANK basically courts the CEOs of the corporate entity to get them to sign on to METABANK’s collections program.) 

My neighbor gave me a Giant Eagle reloadable prepaid Visa card for $20 as a gift for some work I did for them. They just gave me the card, removed from it’s packaging, which I later read when looking at 1 in the store after the problem we encountered. The package the card came in states fees on the back, including a $6.95/mo. maintenance fee, and states it is not a gift card, although the receipt for purchase of the card, which my neighbor still had and I saw after I told them of the problem, states

“Gift card activation” and “Gift card $20.00”.

(This is fraudulent and misleading on the part of METABANK. It can’t be stated any clearer than what is written above.)

My wife went to use the card 6 weeks after we got it, as usual, we had shopped at the store many times, always forgetting to use it. When she went to use it, it would not register. the clerk said that it had to be activated. My wife got out of line, called PayPower to activate it. when she went back to pay for the purchases with the card, $13.05 was credited from the card.

(This was then not a $20 gift card, was it? So this is misleading and predatory practices on the part of METABANK.)

When she asked the clerk why not the $20, the clerk said she didn’t know. My wife said she would go to the customer service desk and inquire, another clerk came over and told her she would have to call the number on the card. My wife asked if other’s had the same problem, and the clerk said yes.

(We have also seen other consumers struggle with prepaid cards at gas stations and in all the places where people would expect to pay using them. This was a gift card for a specific grocery store that fell for the pitch that METABANK had given them.)

After calling PayPower later, she was told of the $6.95 monthly maintenance fee deducted as it was over a month the card was used after it was purchased.

(METABANK/PAYPOWER was getting an interest free loan for the gift card for over one month and then they want to charge the customer more…. what if the customer had tried to use the card too soon???!!!)

In short, my neighbor’s fault for buying a card with these fees, and mine for not using it sooner. But really, you give them free use of your money from the time of purchase of the card until the time you use it, people not using all of the money on the card and losing the card and forgetting to replace it, on top of the fees chipping away at your balance. And add in the potential for anyone to be able to get the numbers off of the cards hanging on the racks in the stores and accessing the accounts after they are purchased and money loaded on to them by someone else.

(Yes, it is a banking gimmick to keep the consumer confused so that the bank can make a huge profit. The person who was scammed here gets the full implication for why these cards are in reality a piece of crap for consumers.)

My only recourse, I’m not shopping at Giant Eagle anymore (Go Meijer’s and Aldi!), and I have cancelled my Visa card.

( We also dropped all further contact with the partner corporate entity who sold us our prepaid bank cards. This is what I have been warning potential partner companies for a long time. Yes, I understand that your CEOs have been courted by the CEOs of METABANK PREPAID CARDS so that the partner entity was taken in too. I have warned you that our only recourse as consumers is to stop doing business with the entity who sold us the PREPAID CARD in the first place. This report only highlights the fact that in the short term the prepaid cards may seem to be a boon, but in the long term METABANK’s practices will cause you to lose customers.)

***********************

MetaBank and Social Security

 

    • Submitted: Mon, October 07, 2013
    • Updated: Mon, October 07, 2013
  • Reported by HC from— Acworth Georgia

 This past year my wife has had a terrible problem involving Social Security, MetaBank, and Fraud in regard to her Mother’s Social Security direct Deposit.

My wife’s mother suffers from Alzheimer’s.

There is a verified ring of individuals that are fraudulantly trying to move Social Security Direct Deposits from Wells Fargo to MetaBank.

We have filed numerous police reports to the aithorities local, state, and National.

Moreover, we have been to Social Security five times this year in regard to this matter.

At first, SS told us that she was ‘Auto enrolled.”

Next, SSA told us that her mother agreed to be enrolled.

Then we found out that farad was commitied in regard to opening an account with Metabank in regard to SSA direct deposit.

My wife has POA in her mother’s finacial and medical affairs.

She gave Social Securitiy Administration copies and we have discussed this matter with the same SS Representative several times.

Additionally, we had protocols set up with SS to alert us if anything was changed without authorization of the POA and yet it continues to happen.

My mother in law has had direct deposit of her SS for decades and somehow someone can get into SS and re-router her check to Metabank.

I cannot prove this, but I am starting to think someone within SS is involved. When we contact SS we get the usual runaround and denials that actions neccessary actions were taken.

(We are beginning to wonder about kickbacks!!!)

We watched the Repesentative input the data and information and have her name, contact number, and extension.

So guess what? We cannot get in contact with her on that number and extension she gave us and have left three messages for her to call us back.

I won’t hold my breath. No surprise at this point. The authorities have Identified and arrested a ring of individuals involved. Seems the ring leader is located in Jamaica and is untouchable.

My wife and I are so frustrated and angry because her mother depends on SS to live and survive monthly.

(Because METABANK basically runs a scam, their own internal policies seem to contribute to this success of this kind of a scam. There is a need for better regulation of our banking system. In recent years, we have been inundated with phony phone calls out of Jamaica and from other toll free callers. No one seems to be watching out for consumers’ interests in the USA, but the time has come and it is now!!!)

SSA always acts as if this is the first time they have heard such a thing.

( Who heads up the SSA? They must be notified and this problem must be addressed immediately. Please contact all of your elected officials to make them aware of this new twist by METABANK or using METABANK…. this is totally unacceptable!!!)

I wonder how many elderly individuals this is happening to in regard to SSA and Meatbank. It would suffice to say that this has been a nightmare and SSA is involved to some degree. We need help in this matter with the media and legal advice.

(Do contact the media immediately!!! This needs to be stopped and corrected.)

******************************************

    • Submitted: Thu, October 25, 2012
    • Updated: Thu, October 25, 2012
  • Reported By: ns — Massachusetts United States of America
netspend

InternetUnited States of America

Netspend Meta Bank: they charge a transaction fee for swiping the card

Also, when I used it at a gas station, I had a $65 balance. Then I spent $15 and now my balance is $15.

(Please note that the amount left is the exact same amount that was spent. Is METABANK doing this purposely or are they hiring incompetent people who just happen to accidentally make money for METABANK? We have observed this situation at MetaBank before.)

50 bucks magically gone Netspend blamed the gas station. I bank using the Internet with MetaBank.

(Please note that METABANK also charges customers who phone to ask what their balance is. This is the biggest nightmare for consumers that we have ever seen.)

 

They charge a transaction fee for swiping the card also I used it at a gas station I had a $65 balance. I spent $15 and now my balance is $15.
50 bucks magically gone and  Netspend Meta Bank blamed the gas station.

I got the receipt and Netspend pretty much told me to screw off.  (This is the kind of customer service that we have encountered before and complained about over and over again.)

That’s not the first time they have pulled this and now I cant get my money back. I have been ripped off by Netspend Meta Bank as they have nickel and dimed me again.

(We sincerely hope that you will complain to every media outlet in your area and to every elected official for your area. May what happened to you never happen to another person)

 Marketing is basically Meta Bank’s major strength just behind collections. We find METABANK’s advertisement placement to be questionable.

We Urge You Not To Invest in NASDAQ:CASH…..bankmeta

Meta Bank

MetaBank is one of the largest prepaid debit card issuers in the United States (more than 50% of the debit cards reviewed on GetDebit.com are issued by MetaBank). Through their premier Meta Payment Systems division, MetaBank services more than 500 prepaid card programs.

[Take Note of what you just read above:MetaBank services more than 500 prepaid card programs.

This is not an endorsement of METABANK or any of their affiliates.

We are consumers who were scammed while using MetaBank’s Prepaid Cards.

Above, please note that  METABANK is bragging about being the largest prepaid debit card issuer in the United States.

Bigger isn’t always better we have all learned in recent years!!!!]

MetaBank also serves as a traditional financial and lending institution providing a diverse product offering across several product lines including personal finance, commercial finance, mortgage services and agricultural services. MetaBank has 12 brick and mortar offices located in 4 distinct market areas. Offices include: Central and NW Iowa; Sioux Empire, South Dakota; and Brookings, South Dakota.

Meta’s subsidiary Meta Payment Systems (MPS) manages four business segments including: ATM Sponsorship, ACH Origination, Prepaid Debit Cards and other various Credit Products. The unique “Super Community” philosophy on banking has enabled MetaBank to realize continued growth, while in the same breath, keep its community banking roots. Inherent benefits to this mentality are streamlined efforts and rapid decision making at the local level and a more enhanced service package to the customer.

[Online banking has been problematic for many consumers. Customers feel abused and taken advantage of by Meta Bank/Meta Payment Systems. The prepaid card may say it was issued by Meta Bank, but Meta Payment System may then respond to your letters of inquiry so which are you actually dealing with?

Customers feel like they aren’t being heard, and METABANK isn’t listening to them nor is MetaBank actually addressing customers’ concerns and problems in any real way.   Customers complain that they have been passed from one customer service personnel to another and nothing ever gets satisfactorily resolved. The real issue is that MetaBank wishes to scam those others, the people they never see face to face.]

MetaBank’s “Money On The Move” platform is one of the many innovations [innovation or scam? For MetaBank former customers have found them to be one in the same]  created to enhance the customer experience.

[Why are customers still complaining then?]

There are four payment systems platforms:

Gift Card Platform

[Gift cards are often left with a certain amount of cash still on them…. Just give cash!!!! Avoid the middleman which is more often than not, META BANK. Why are you giving an interest free loan to Meta Bank???? Because that is really what you are doing along with most likely a small cash gift to METABANK too.  Think about this. Why give money to an unknown entity????]

  • Discover gift card purchase at bank
  • Electronic funds sent to Meta from bank [Direct access to your source of income.]
  • Gift card given to friend or family
  • Recipient spends at merchant [Not all merchants accept the prepaid card or consumers find that holds have been placed on the cards.]
  • Discover pays merchant and electronically moves money from Meta [How much control do you as a consumer have then over your own money assets?]

[This may actually be how Meta Bank categorizes what they do, but for consumers, many complain that they are shifted from phone MetaBank clerk to another one and their problem is discounted. Also customer service  clerks have lied to customers. It appears that the phone answerers have been given a list of reasons and ways to push the blame back off onto the consumer for a product that was never designed to actually meet the needs of the consumer.]

Rebate Card Platform

  • Product bought at merchant/rebate form filled out
  • Rebate processor electronically sends funds to MetaBank to hold
  • Meta sends Rebate MasterCard to customer in mail
  • Customer spends funds on card
  • MasterCard takes money from Meta to pay merchant

[MetaBank markets heavily to cultivate partner companies who market their product for MetaBank. To get money off of the rebate card, a consumer has to send their personal information to an unknown entity. In this time period, this kind of requirement is upsetting and of great concern. ]

Travel Card Platform

  • Visa travel card purchased at bank

[What bank? Oh Meta Bank controls all of the transaction from start to finish… that was our experience.]

  • MetaBank holds funds until needed [We couldn’t access any of our money]

[Meta Bank simply held all of my money, and I had put a lot of money on that card. Their clerk had asked when I would be leaving and for how long  I would be gone before I re-loaded it. However, Meta Bank never re-loaded the card. Meta Bank simply held my cash money for one full month as an interest free loan to them. Something is backwards in the thinking and practices within Meta Bank.      

Travel cards are issued in twos. One is the re-loadable card and the other has immediate access to the money. Meta Bank said they had loaded the wrong card because my spouse gave them the wrong number. The other card was in a drawer at home; it had never been issued to my spouse but to a child. The only number that my spouse had was the one that  I had emailed to my spouse from an internet cafe. It was the right number; why was Meta Bank trying to push blame off onto others rather than fix the problem?

The card was supposed to have been re-loaded, but it wasn’t. Meta Bank complained that I had never phoned them back to say that the card didn’t work. 

 Meta Bank accepted my cash money for the card and never loaded the card. I had no cash money to spend while I was on what was supposed to have been the trip of a lifetime in Europe. I was basically living as a homeless person in Paris. How could I have phoned Meta Bank or even emailed them.

That same year another traveler also couldn’t get the Meta Bank Card to work; no place would accept the card although it had been sold as a travel card. Meta Bank told this well-educated person that he hadn’t used the card properly.

Meta Bank always gets another entity to sell their product for them. This fact removes Meta Bank from having direct contact with the customer.

The other fact is that customers may be buying prepaid cards from an entity where they have been doing business for years so the customer has a sense of security in using the product presented by a place they have known and been known for years. 

Meta Bank courts the partner entity’s CEOs so that the CEO of the known company actually believes that what Meta Bank is selling may be a reliable product. On the second or third page, consumers may read that Meta Bank reserves the right to change all of the rules at any time without notice to their customers.  

Meta Bank told me that they had no contact information on file for me, but  this is a complete and outright lie.

Why did Meta Bank feel the need to lie? 

It was this need to lie to me as their former customer rather than to try to resolve the problem that Meta Bank had created that drew my attention. Then after that on-line, I saw that many, many other customers had complained about almost the same identical problem.] 

  • Customer uses card for travel expenses

[If only we could!!! We couldn’t get the travel cards to work. We were left with out access to our own cash money when we needed it the most.  This made us vulnerable. 

METABANK’s internal practices and policies have caused their customers great pain repeatedly; Meta Bank lies. It didn’t just happen to one person; the same thing happened to many customers over and over again.  

The way that Meta Bank handled the problem once it was brought to their attention was OUTRAGEOUS, abusive and offensive.]

  • Merchants paid by Visa as funds taken from Meta

[We suspect that the European places where our acquaintance couldn’t get anyone to accept his card in payment have been scammed by Meta Bank on the other end of the transaction.]

[The four highlighted items for  Meta Bank prepaid cards fail to assure consumers that they will be treated properly, fairly and with dignity by Meta Bank as their customers. In reality, Meta Bank’s travel cards, speaking from our real lived experience using it indicates that the card is designed to fail customers. This problem is compounded by the fact that Meta Bank has lied to consumers for why they can’t get the META BANK product to work. Therefore, from our experience even the four points above are lies along with being false and misleading empty promises.]

Reloadable Card Platform

  • Consumer buys card at retail merchant store
  • Consumer direct deposits employer paycheck on MetaBank card
  • Consumer buys groceries, clothing, gasoline and other goods and services on card
  • Visa pays merchants/service providers and transfers money to cover from MetaBank

[I couldn’t get Meta Bank to re-load our cards. Oh, Meta Bank took my cash money and kept it from me when I needed it the most, but I had no access to my own cash money.]

 [Therefore, we strongly urge any potential investors to seriously re-consider whether it is appropriate for them to invest in bankmeta.com or NASDAQ:CASH]

About MetaBank
Stock Symbol: NASDAQ:CASH
Website: http://www.bankmeta.com
Corporate Headquarters: Storm Lake, Iowa
Address: 121 East 5th Street, Storm Lake, IA, 50588-2339

On one of the links of the Meta Bank Website, we found the following which further highlights the fact that Meta Bank fails to address customers clearly expressed concerns with the METABANK PREPAID CARD. 

METABANK once again is talking down to customers as if we are an inconvenience but necessary source of income.

Prepaid Debit Card > Debit Card News > Prepaid Exaggerations

Prepaid Exaggerations

Dec 20, 2011 — As a larger and larger percentage of the population enters the prepaid debit card market, there are exaggerations and untruths perpetuated nationwide.

[Why would people speak out against a card that has failed to meet their needs!!!!? Oh yeah, the answer is obvious.]

When using any financial tool, there are methods that can financially benefit cardholders, while others that can be quite detrimental to the pocketbook.

[ None of us have found any merits to using a prepaid bank card now that we have given it a try. METABANK has created a prepaid bank card that they can manipulate internally so that they make even more than what the ordinary interest free loan would have given to them. Many, many former customers have complained about METABANK’s customer service over a period of many years.]

Below are a few prepaid card fallacies that we have outlined for you:

[fallacy is defined as 

fal·la·cy  noun.    plural. fal·la·cies

1. A false notion.

(Meta Bank is about to present statements which are fallacies because MetaBank uses their prepaid bank card to scam their customers so that METABANK can get access to even more money for themselves.)

2. A statement or an argument based on a false or invalid inference.

(Meta Bank is the master of inference that they use to hook in customers; this is how Meta Bank is able to hook in customers and what makes Meta Bank’s practices predatory.)
3. Incorrectness of reasoning or belief; erroneousness.

(We have wondered about the WHY that drives METABANK’s actions and practices. The need to win seems to factor in to the equation, but the practices of MetaBank are indicative of a very sick thought process. The need to lie to their own customer base is symptomatic of a very sick way of thinking.)
4. The quality of being deceptive.

(Meta Bank created the concept of Prepaid Bank Cards and then proceeded to push the very limits of the concept so that they abuse their own customers. This is very sick.]

Prepaid cards can solve all of your budgeting problems

– It’s true that cards like the KLS Prepaid Visa RushCard can be used as a tool to HELP you manage your money and most cards will just be declined if you try to spend past the amount loaded on the card. Still, financial responsibility comes with each person’s ability to plan, budget, save and control spending accordingly. There is no financial instrument that can solve all of your financial challenges for you. [KLS? Rush Card? … all METABANK products?]

 [Quite to the contrary, elsewhere on METABANK’s own pages, METABANK does say that by using their prepaid debit card and having it attached to the customer’s salary or government payments… then if they use the card often, they may be able to improve their credit history…. This has actually over a period of years been one of METABANK’s biggest selling points for their product…. I have seen it in print and complained about this marketing ploy frequently on this blog. METABANK may believe that they are glossing over this potential when they mention it in their publicity made to look like a page of bank information. However, the fact that it is clearly posted on METABANK’s websites and that it hasn’t been removed is a problem.] 

Prepaid cards have outrageous fees – While there are some prepaid cards that can accrue rather high fees, there are those like the Western Union MoneyWise MasterCard that have extremely competitive fees, not only with other prepaid cards, but traditional banks and check cashing services as well. Fee structures vary from card to card, so cardholders need to read the terms and conditions to determine most advantageous usage.

[In reading the terms listed above, we can see contradictions in what METABANK says. The word “outrageous” for example. Outrageous means: 

out·ra·geous

 

: very bad or wrong in a way that causes anger : too bad to be accepted or allowed

: very strange or unusual : surprising or shocking

Full Definition of OUTRAGEOUS

1  a :  exceeding the limits of what is usual   b  :  not conventional or matter-of-fact :  fantastic
2  :  violent, unrestrained
3  a :  going beyond all standards of what is right or decent<an outrageous disregard of human rights>
b :  deficient in propriety or good taste <outrageouslanguage> <outrageous manners>

Meta Bank takes their customer’s CASH MONEY UPFRONT so it is unthinkable that while METABANK gets what is basically an interest free loan from the customer and while Meta Bank limits what the customer can spend that they would also charge their customer any fee at all or even consider charging their customers a fee for using the META BANK PREPAID CARD. Because Meta Bank gets an interest free loan from their customers, charging a fee from that same customer for giving META BANK an interest free loan. META BANK has all of their customer’s  cash money upfront. According to the dictionary definition of what outrageous means then METABANK’s charging of any fee so that METABANK can get an interest free loan for their own benefit and use is in fact outrageous.

Check cashing fees????   People who struggle financially and who therefore have no bank account are often charged check cashing fees by banks.

METABANK takes an interest free loan when a customer puts money on a prepaid card. The mere thought that MetaBank would charge people who give them full control of their own cash money is more than outrageous; it is immoral. Rather than handing over their cash money to Meta Bank and giving up control of their own cash money, customers would be better served by paying in cash directly.

Prepaid cards will help you improve your credit score – This has been one of the biggest exaggerations of prepaid cards out there. The READYdebit Visa does provide a free “ScoreTracker” that allows you to track your credit score, credit attributes and debt over time. While that is a great feature, the three main credit bureaus do not recognize ANY prepaid card usage and user’s FICO scores will not be affected one way or the other.

Prepaid cards will help you improve your credit score” is what META BANK has actually posted on their own webpages over a period of years. It is therefore an exaggeration that METABANK makes regarding their own product. It would therefore appear that METABANK is far more dedicated to obfuscating their practices and policies than to providing a genuine service to customers…. Many METABANK customers have indicated that METABANK customer representatives have lied to them. This is the report of more than one former METABANK customer. In the statement above we see an example of the twisted thought patterns behind the actions we, as Meta Bank customers, have encountered. It wasn’t just one person, but many people who encountered the same problem with METABANK’s customer service.

Prepaid cards are ONLY for people with bad credit – A great many people with challenged credit do take advantage of prepaid cards so as not to live beyond their means. There is a significant amount of the population that use prepaid cards to save money on fees (bank, check cashing, overdraft, etc.), protect their identity or even enroll in programs like the BillMyParents Spend Smart MasterCard to assist their children in the art of financial management.

[The parents of college students, the college students themselves and others who appear to come from many socio-economic income brackets have equally complained about the poor and improper customer service that they have encountered at METABANK.]

Prepaid cards can only be loaded at retail stores – Green Dot MoneyPaks found at many retail stores are a very popular method for loading money on prepaid cards like the Mango MasterCard. Now, a large variety of prepaid debit cards can be purchased online and shipped directly to your home address in a matter of days. Mango actually delivers you a “Virtual” card the instant you are approved online for immediate purchasing transactions.

[Meta Bank gets retail stores to sell their prepaid cards. Some banks also sell the MetaBank Prepaid Cards. Other commercial enterprises have also sold the METABANK PREPAID CARD. It has become obvious that METABANK courts partner companies’ CEOs to get them to sell the MetaBank Prepaid Card card for them. It appears that METABANK is constantly looking for partner companies to market their product. METABANK needs partner companies and those companies’ customer list. This makes the above statement seem to be trivial and irrelevant.]

[Does the card work or will you be asked to give cash money up-front and then find you can’t access your own cash money? This is major customer complaint by former Meta Bank customer, including us. It is the abuse of the contract for the monetary gain by Meta Bank at the expense of the customer that irks us. The fact that Meta Bank retains the right to change the rules at any time without giving any notice to their customers is also immoral.]

[The anonymous on-line sale of the prepaid bank cards seems to be part of METABANK’s strategy. Meta Bank sells their product to a faceless public whom they treat as if they were completely devoid of humanity. Such treatment and abuse of customers by METABANK is immoral.]

These are few of the larger myths surrounding prepaid products that might have a little basis in truth, but not much. There are online information sources available to assist you in choosing the best prepaid card for you. Just take some time to investigate.

[As former MetaBank customers who were scammed, lied to and then abused by METABANK all that we can do is try to warn other consumers so that what happened to us never happens to another person…… This is a moral issue for the benefit of humanity because MetaBank failed us in the way that they treated not just one person, but many people in the past. Once the problem was brought to the attention of MetaBank, their customer service personnel consistently tried to push the blame for the problem back off onto the customer. This would indicate that the problems found within METABANK are by design and planned to fail the customers because no effort has ever been made to correct any of the reported problems for their customers on the part of Meta Bank.]

[Myths? This is a very curious take on the years and years of scams that METABANK has pushed off onto an unsuspecting public……  Is this just another form of publicity at which Meta Bank has shown itself to be masterful over and over again, just before their highly developed skill of being a collections agency via the Prepaid Bank Cards over which they manage 500.]

[If MetaBank hadn’t scammed us, lied to us and abused us, there wouldn’t have been any need to even create this blog site.

Bank reforms and far better banking regulations that are independently enforced are needed.

Meta Bank hasn’t acted as a friend to even their own customers. Metabank’s practices are counterintuitive so they have made a lot of money very fast almost as if no one was paying attention.

Those people who have been taken advantage of, lied to and abused by METABANK remember how they were treated. We want to protect other consumers.

Please do not  invest or encourage METABANK to continue to abuse consumers.]

PayPower – Meta Payment Systems are a Scam

Paypower held my $4000 for no reason and refuse to give me my money!!
When I asked them to close my account and give me back my money, they refused!

 

You don’t even have to put in your card number or identify yourself when you call them, they know you by your voice!

They refuse to give their last names and the Nevada detectives are investigating them!

Don’t use them!!!

 

They have at least 72 complaints on ripoffreport.com and at least 90 on pissedconsumer.com!!!!

 

They claim that all the reviews online are not true and that they are reputable but they steal your identity and your money!

 

I sent them all the documents they requested and then they are asking for a copy of my paycheck to release the hold that they placed on my $4000 for NO REASON AT ALL!

 

PAYPOWER IS A SCAM!!!!!!!!

 

PayPower stole $4000 from me!!!!

 

Mrnd5 would like to thank you for your input. We also need you to help consumers even more.

The scenario as described above indicates clearly that you have been  

scammed by Pay Power. Please contact your attorney general or the US

Attorney General or anyone who can effectively change these practices.

 

This is a common complaint about how Meta Bank operates.

We were all scammed by Meta Bank or another bank operating like Meta Bank or by Meta Bank using another name.

As consumers, we want to be protected from such abuses.

Please let your elected officials know about your needs as a consumer and only vote for people who will serve you as a consumer.

Payment Solution or Bigger Problems for Your Company Using Meta Payment Systems

Overview of Meta Payment Systems (MetaBank)

Meta Payment Systems is more than a bank; we are an innovative payments provider.

[You may never have seen anything like this before, but Meta Bank will infiltrate your company. Meta Bank wants access to your customer base. Meta Bank will them put in place their same old scam.]

Meta enables partners to grow their businesses and build more profitable customer relationships by creating, delivering and sponsoring payment solutions that bring money to LIFE.

[Payment Solutions means that Meta Bank will create situations that scam your customer base. Briefly, you will make more money, but your customer base will begin to fall away after years of being faithful customers. Meta Bank will abuse your customer base so badly that they will never trust you again.]

Whether it is prepaid, debit, credit, ATM sponsorship or agent bank products, Meta’s flexible, scalable payment solutions are backed by industry leadership and unmatched expertise.

[Meta Bank gets your customer list. They require cash upfront, but then they abuse your long standing customers. In the long run, you will lose all of your old customers, but this will happen within a few years or less far sooner than the natural attrition rate. Meta Bank needs access to your customer list. Meta Bank needs you and will use you as part of their scheme.]

Meta offers payment options to help you increase your speed-to-market, reach untapped segments and build customer loyalty.

[When Meta Bank speaks of Customer Loyalty, they are not speaking of anything positive. Meta Bank will create an indebtedness situation for your customers whom they will continue to scam for as long as they can  get away with it. Your current customers will resent how poorly they will be treated. No body likes to be scammed and lied to, but Meta Payment Systems will also be lying to you, making you believe that they have something to offer you. In reality, Meta Payments Systems just needs access to your customers and they will do this will misleading promises and by courting the CEOs of your company just to get you to sell their product for them. Meta Payments Systems will manage the product they offer from top to bottom; they just need your customer base and list of names.]

And top to bottom, we dedicate more resources over the life of your program to make it as easy as possible for you to manage your business successfully.

[ Meta Bank will take away all of your own control over the product they will get you to promote for them. They will give you a cut while making a financial killing for themselves. Your customers will complain to you and you will be lied to by Meta Bank as they court the CEOs of your company. Meta Bank needs access to your existing list of customers, but they will fully control the product they offer so you will not at first perceive their to be a problem with what Meta Bank is doing.]

Key Facts for Meta Payment Systems (MetaBank)

Major Clients:Confidential

Year Founded:1954

Full Time Employees:Above 100

Revenue:Over $100 million

Core Service Areas:

Merchant Cash Advance, Automated Clearing House (ACH) Software [Meta Payments Systems/Meta Bank is not a bank. It is a collections agency.]

Key People at Meta Payment Systems (MetaBank)

Company Representative

Brad Hanson

Meta Bank Executive

NOTE: Time has shown over and over again that corporate partners of Meta Bank are used to provide a customer base from which Meta Bank can grow richer and richer. Meta Bank has provided  horrible customer service for years. They were taken to court over an internal CD fraud. Where were the bank supervisors and the bank examiners when this kind of fraud happened? We believe that the problem actually began in the highest levels of Meta Bank/Meta Payment Solutions. Partner Companies are used by Meta Bank to get access to your faithful customers with whom you have worked a long time to establish a rapport and build your reputation. Meta Bank needs your good reputation in your community to be able to sell their inferior service. Partner Companies are urged to avoid using Meta Payment Systems/ Meta Bank/Meta Payment Solutions, Inc.

Meta Bank offers Visa Prepaid Cards – A Warning to Potential Partner’s of Meta Bank

Visa Prepaid Card Programs

Need more Information?

Call 1-877-xxx-xxxx to speak with a sales representative.

There are many different categories for prepaid card programs.

[Meta Bank only really offers one product. Meta Bank uses many different names and diverse marketing techniques, but the product is always the same. Meta Bank is a collections agency and they are designed to operate as a strong arm collection agency. Your customer base will be driven away by how Meta Bank abuses them.]

We will work with you to tailor a custom prepaid card solution to meet your company’s needs.

[Meta Bank excels in marketing. We have observed that Meta Bank basically courts other companies’ CEOs promising to address that partner company’s real needs, but META BANK is like  “a wolf in sheep’s clothing”; Meta Bank will promise you and your company greater profits. At first, your bottom line may improve, but offended long term customers will discontinue to do business with you in the long haul. There is nothing new about what Meta Bank does but you will be led to believe that Meta Bank will improve your bottom line. It is a marketing gimmick that will appear to work at first, and then it will fail in the long term. META BANK is using your list of customer’s for their own financial gain; important data will be kept from you.  We have seen this before] 

We have broken down some of the more popular prepaid program types below.

Employee Rewards

When setting up a prepaid employee rewards program it is important to identify the goals the program is supposed to achieve, the determination of appropriate rewards and how the program will be communicated to your employees. We can provide you with a prepaid solution to fit your unique needs.

  • Employee Incentive & Recognition

[ Meta Bank uses this to get your employees to push their prepaid cards. Many consumers have complained about the horrible customer service they have gotten from META BANK.]

  • Sales Incentives

[The actual rewards for the income that META BANK CEOs will make is insignificant for the employees.]

  • Health & Wellness Programs  

[ This is a new kink and marketing gimmick by META BANK, but it actually highlights that the Affordable Health Care Act is greatly needed.]

  • Safety Programs

[ OSHA is still in place.]

Customer Incentives

Engage existing customers and draw in new ones with a prepaid customer incentive program. An effective customer incentive program will increase purchase frequency and provide unique customer data that can add valuable insight into the behavior of your customers.

[This is publicity and marketing. Customers are complaining about this product and how they have been treated.]

  • Customer Loyalty

[ Do not confuse “Customer Loyalty will real and improved customer service, but with gimmicks that will eventually put the partner company out of business.]

  • Customer Retention

[ The loyalty cards are designed to keep customers coming back to the same store. Every competitor is offering the same gimmick now. This idea has already reached its limits and full potential; customer retention on the long term will only work if it is based on quality customer service…. META BANK will never be able to provide you as their partner with anything but a fierce collections system based on lying to your existing customers. META BANK will destroy any sense of trust that you may have previously provided by way of service.]

  • Referral Programs

[MetaBank gets other corporate entities to market their cards]

  • Promotions

[These “Promotions” are also gimmicky ways to get your employees to sell the MetaBank product. As Meta Bank customers, we have found their customer service to be abusive and predatory. Partner companies will end up losing customers over the long haul.]

Cards are issued by MetaBank TM, Member FDIC, pursuant

to a license from Visa U.S.A. Inc.

NOTE: If you have a problem using a VISA product that is offered by META BANK and you write to tell VISA that you are having a problem with their product, VISA will refer you back to META BANK and then META BANK’s Customer Abuse will begin in all earnest. Your life will become miserable. This was our experience using a VISA META BANK PREPAID CARD.

Meta Bank Scammed Me….. What does misery look like? Visuals ? ! ?

 

Have you ever considered about adding a little bit more than just your articles?
I mean, what you say is important and all. But think of if you added some great images or
videos to give your posts more, “pop”! Your content is excellent but with images and videos, this site could certainly be one of the very best in its niche.
Awesome blog!

Thanks for the positive input.

Images of dollar signs with a negative in front of them?

Not sure of the best way to find and post photos to show the greed and corruption that I personally experienced by using META BANK’s prepaid card.

What does misery look like?

Picture in your mind the family that is living from pay check to pay check.

What does their home look like?

What solutions appear before them that offer false promises? Why do these false promises appear like a possible and real solution? [Look carefully at Meta Bank/bankmeta.com’s home pages]

What if a trusted local business where you have been doing business for years offers you a prepaid card which their employees have found to be really good? But for you as a consumer, Meta Bank most likely using different numbers on the cards that are sold or given to employees as bonuses by their CEOs can’t believe that you as the consumer have had problems with the card they sold you because it works so well for them…. Meta Bank gets innocent employees, clerks to push their product for them and then the scam begins…. Only a full Hollywood movie could do this whole issue full justice, but most people prefer movies with lots of action and for their diversion most movie viewers want to avoid seeing the doom and gloom that is their hopeless life situation.

Hollywood movie writers may need to become involved, but it will take money and sponsors to pay to get such a movie filmed. Often products are shown in the movie…..

Visuals???? What kind of visuals would convey the message of misery and suffering in a way that would help the consumer and put an end to the misery they are enduring because of greedy banks like META BANK?

Suggestions???